Travis Perkins transforms HR support with Amazon Connect.
A reliable, flexible, and efficient contact centre solution.
Travis Perkins, the UK's leading building materials distributor, revamped HR support for its over 28,000 employees by implementing an Amazon Connect contact centre.
Dive into the details of Travis Perkins' journey and learn how Amazon Connect empowered their HR team to deliver a more personal touch.
Three reasons to download :
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Overcoming legacy challenges: Discover how Travis Perkins eliminated the challenges caused by its outdated telephony platform by shifting to Amazon Connect.
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Agile deployment and enhanced productivity: Explore how the Connect team collaborated with Travis Perkins to map out, setup, and deploy the ideal HR support experience to boost efficiency and effectiveness.
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More resilience, more visibility: Learn about the outcomes of this transformation, including the shift to consumption-based billing and the introduction of a custom wallboard offering real-time agent status and KPI data.
